INDEPENDENT FREE PAPERS OF AMERICA

FAQ

We will see medical emergencies or handle an emergency walk-in during our office hours for our clients. It would be best if you could call first to let us know of the situation so we can better be prepared for your arrival. There may be times when we need to refer you to a facility that would be better equipped to handle your emergency (ie, overnight care).
We are able to identify several types of parasites that may reside within your pet through a microscopic fecal egg examination. Often times pets harbor parasites before they become sick. And, some of these parasites may be transferable to humans. So, it is very important that we keep your pets parasite free! We require a stool sample at each puppy/kitten visit and each annual wellness visit.

In addition, the CDC recommends deworming your pet at least four times a year. Since we recommend year round parasite prevention (Sentinel or Revolution), your pet will be covered.
We do not offer grooming or boarding.
No, we specialize in small animal care at East Springfield Veterinary Hospital. Our vets are trained in caring for dogs and cats.
We have a state-of-the-art dental facility. The dental procedure begins with an examination for the doctor to evaluate the level of dental disease. On a scale of 1-4, we are able to determine the severity of the case. We will perform digital dental x-rays the day of the procedure to let us know what is going on beneath the gum line.

Once we have performed these diagnostics, we are well-equipped to execute a thorough and effective dental procedure. The dental procedure includes ultrasonic scaling, polishing, and fluoride treatment. Based on the severity of dental disease, the procedure may also include highly technical extractions.
East Springfield Veterinary Hospital is a progressive veterinary facility offering state-of-the-art digital x-ray.
We accept pet insurance. The company that we have found to be the easiest to understand and to talk to is Trupanion.

We do accept VPI Pet Insurance as well.
We accept Care Credit, all major credit cards, debit cards, and cash. However, we do not accept checks from first time clients.

We do not do any billing.
We along with the World Small Animal Veterinary Association (WSAVA) do not recommend that you feed your dog or cat a raw meat-based diet (RMBD). RMBDs have a high risk of contamination with bacteria, parasites, and other pathogens. If bones are included in the food, there is a risk of constipation, diarrhea, dental fractures, and gastrointestinal obstructions. The dog or cat could also develop hyperthyroidism from excessive ingestion of thyroid tissue. For more information, please visit wsava.org for more information .