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Skilled and Knowledgeable Veterinary Staff

Let us introduce our team of efficient and professional staff at East Springfield Veterinary Hospital. Being practitioners of progressive medicine, we use state-of-the-art medical treatments and equipment for all pet patients. The pets seem to like them, too!

Amy Zander headshot, western MA animal hospital, springfield MA animal hospital

Amy Zander, Hospital Administrator

Amy has been managing East Springfield Veterinary Hospital since 1999. Although her career did not start in the veterinary community, she grew up in this wonderful, giving environment. Her father was Dr. Richard Hersman and she was joined by her brother, Dr. Andrew Hersman, in 2005.

She graduated from Lafayette College with a BA in International Affairs. She went on to pursue her graduate degree at Central Connecticut State University, where she earned her Masters of Science in Organizational Communication. Although she loves the animals that she meets every day, she focuses on the people that bring their beloved pets to East Springfield Animal Hospital!

Amber headshot, vet tech western MA, western MA animal hospital, springfield MA animal hospital

Amber Gray, CVT

Amber brings so much love and patience to our team! She is always making the staff and clients smile and has the ability to work with pet’s of all temperaments. Amber appreciates the strong sense of teamwork and reliability of the East Springfield Veterinary Hospital team. 

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Ashley Phoenix, CVT

Bethany Decoteau headshot, vet tech western MA, western MA animal hospital, springfield MA animal hospital

Bethany Decoteau, CVT

Bethany is a fabulous addition to our team! She comes to us from a Connecticut veterinary hospital with a multitude of talent. She is a Licensed Veterinary Technician and an expert in client education. We don’t know how we got so lucky. But, we are not going to question it either. Come in and meet Bethany. You’ll be glad you did!

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Cam Lucier

Cait headshot, vet tech western MA, western MA animal hospital, springfield MA animal hospital

Cait Siciliano, CVT

Cait graduated from Holyoke Community College in 2010 and boy are we happy she’s joined our crew! Every shift, Cait joins us with her magnetic personality and her love of all animals. In her spare time, Cait enjoys being a foster mom to any animal that needs spare snuggles and has no fear of dealing with special needs cases. Cait is most comfortable with a baby kitty in one hand and a bottle of formula in the other.

Emma headshot, vet tech western MA, western MA animal hospital, springfield MA animal hospital

Emma Hartley Cote
06/19/93 – 04/14/19
Certified Veterinary Technician

A life so young
Has now been freed.
Courageous yet kind
Patient and compassionate
A “thousand watt” smile
Composed
Wise beyond her years
Sweet, comforting, cheerful
Intelligent; eager to learn
A little sass!
Illuminating, radiant
Emma, We love you!

Johannah headshot, vet tech western MA, western MA animal hospital, springfield MA animal hospital

Johannah McCarthy

ESVH is very excited to have Johannah McCarthy back working with us again. She returned to us after spending time working at a large 24-hour veterinary hospital in Washington, DC. Johannah brought all of her knowledge and experience working with specialty doctors and is now able to share that knowledge with all of our patients. What we love most about Johannah is her uncanny sense of humor and her amazing ability to connect and build personal relationships with all of our clients. In her free time, Johannah enjoys knitting and crocheting and is a movie/television fanatic. Her favorite part about working at ESVH is seeing how appreciative and happy clients are when they leave the hospital.

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Kim Turner

Kim is our front office guru. She has been with ESVH since 2001. She is very involved with animals on many different levels. You may have seen her at the dog shows at the Eastern States Exposition, or you may have her groom your pretty pooch. She is a wealth of knowledge, just call us and find out! She would love to hear from you and help you if she can.

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Kristen Hubert, CVT

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Lauren Trzpit

Lauren graduated from UMASS Amherst in 2013 with a Bachelor of Fine Arts in Architecture and Design–what an accomplishment! She then graduated from the HCC Vet Tech program in 2019 and also became a CVT. Lauren loves being part of a team that helps animals and enjoys getting to know the clients and pets more personally. She is crazy about cats and in her free time, you’ll find Lauren hiking, knitting, and snuggling with her own two cats.

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Nami Forest, CVT

Nami, Certified Veterinary Technician. Certifiably Fantastic! Smart, kind, sweet, sensitive are just a few of the words that come to mind when you meet her. Just like her colleagues, Nami truly loves her chosen profession. We all have a passion for animals- that’s why we are here. Nami, ALSO, has a passion for knowledge and science. Put those two together and you have a winning combination. She is an important team player in your pet’s health and well-being!

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Navy Leang

Navy completed the Veterinary Technician program at Holyoke Community College in 2013 and is wonderfully compassionate and caring. It’s evident she has chosen the right career path. You can feel confident that your four-legged family member is in good hands with Navy. She is conscientious and strives only for the best. We are so lucky she joined our team in 2014!

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Sarah Leblanc

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Steph Serrano