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Skilled and Knowledgeable Veterinary Staff

Let us introduce our team of efficient and professional staff at East Springfield Veterinary Hospital. Being practitioners of progressive medicine, we use state-of-the-art medical treatments and equipment for all pet patients. The pets seem to like them, too!

Amy Zander headshot, western MA animal hospital, springfield MA animal hospital

Amy Zander, Hospital Administrator

Amy has been managing East Springfield Veterinary Hospital since 1999. Although her career did not start in the veterinary community, she grew up in this wonderful, giving environment. Her father was Dr. Richard Hersman and she was joined by her brother, Dr. Andrew Hersman, in 2005.

She graduated from Lafayette College with a BA in International Affairs. She went on to pursue her graduate degree at Central Connecticut State University, where she earned her Masters of Science in Organizational Communication. Although she loves the animals that she meets every day, she focuses on the people that bring their beloved pets to East Springfield Animal Hospital!


Amanda Tetreault

Amanda has been with our team since 2007! She is amazing with animals (and their owners, too). Amanda has excellent communication skills and has the ability to do double duty as a receptionist or technician. One of her favorite parts of being a technician is working with challenging or scared large breed dogs to make sure they have a positive experience. Helping pets and pet owners find comfort in stressful situations is her goal! When not at work, Amanda enjoys weightlifting, horseback riding, and going on adventures with her children.

Bethany Decoteau headshot, vet tech western MA, western MA animal hospital, springfield MA animal hospital

Bethany Decoteau, CVT

Bethany is our Practice Manager at ESVH! She comes to us from a Connecticut veterinary hospital with a multitude of talent. She is a Licensed Veterinary Technician and an expert in client education. We don’t know how we got so lucky. But, we are not going to question it either. Come in and meet Bethany. You’ll be glad you did!


Cam Lucier


Chantal Lugo-Lopez


Charisma Hammon, CVT


Dakotah Smith


Diane Marie Bennett

Erin Wilson

Erin joins us from Johnson & Wales University where she earned her Bachelors Degree in Equine Science. She worked as a toxicology technician at a research lab and a large animal veterinary technician before joining our team in 2018. We are so lucky to have her! In her spare time, Erin enjoys riding horses, hiking, and camping with her husband and two-year-old husky.

Joanna - WAH

Joanna Forcier

Johannah McCarthy

Johannah has been instrumental in our company for so many years. Johannah has earned the role as our Surgery Department Manager for both our hospitals! She is supportive of our clients and her teammates. She is a huge part of these hospitals. We wouldn’t be where we are today without her! In her free time, Johannah enjoys knitting and crocheting and is a movie/television fanatic. Her favorite part about working at ESVH is seeing how appreciative clients are when they leave the hospital. The team and clients appreciate all that you do, Johannah!
Kim headshot, veterinary hospital, western MA veterinarian, veterinarian springfield MA

Kim Turner

Kim is our front office guru. She has been with ESVH since 2001. She is very involved with animals on many different levels. You may have seen her at the dog shows at the Eastern States Exposition, or you may have her groom your pretty pooch. She is a wealth of knowledge, just call us and find out! She would love to hear from you and help you if she can.


Krystal White


Lauren Joyal

Lauren headshot, vet tech western MA, western MA animal hospital, springfield MA animal hospital

Lauren Trzpit

Lauren graduated from UMASS Amherst in 2013 with a Bachelor of Fine Arts in Architecture and Design–what an accomplishment! She then graduated from the HCC Vet Tech program in 2019 and also became a CVT. Lauren loves being part of a team that helps animals and enjoys getting to know the clients and pets more personally. She is crazy about cats and in her free time, you’ll find Lauren hiking, knitting, and snuggling with her own two cats.

Luis Silva - ESVH

Luis Silva

Lujuanna Jackson

Nami Forest, CVT

Nami, Certified Veterinary Technician. Certifiably Fantastic! Smart, kind, sweet, sensitive are just a few of the words that come to mind when you meet her. Just like her colleagues, Nami truly loves her chosen profession. We all have a passion for animals- that’s why we are here. Nami, ALSO, has a passion for knowledge and science. Put those two together and you have a winning combination. She is an important team player in your pet’s health and well-being!

East Springfield Veterinary Hospital logo

Navy Leang

Navy completed the Veterinary Technician program at Holyoke Community College in 2013 and is wonderfully compassionate and caring. It’s evident she has chosen the right career path. You can feel confident that your four-legged family member is in good hands with Navy. She is conscientious and strives only for the best. We are so lucky she joined our team in 2014!


Tim Ladd


Wendy Cormier, CVT

Wendy is a steadfast technician that joined us to continue a decade-long journey with Dr. Lynn Dgetluck. Wendy graduated from Bay Path College in 2008 with a Bachelors in Biology and minored in Math and Chemistry. After completing Holyoke Community College in 2010, she became a Certified Veterinary Technician in 2011. Wendy’s true grit shines through in everything that she encounters. She faces challenges with a level head and a big smile!

East Springfield Veterinary Hospital logo

Zoly Santiago

Emma headshot, vet tech western MA, western MA animal hospital, springfield MA animal hospital

Emma Hartley Cote
06/19/93 – 04/14/19
Certified Veterinary Technician

A life so young
Has now been freed.
Courageous yet kind
Patient and compassionate
A “thousand watt” smile
Wise beyond her years
Sweet, comforting, cheerful
Intelligent; eager to learn
A little sass!
Illuminating, radiant
Emma, We love you!