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Skilled and Knowledgeable Veterinary Staff

Let us introduce our team of efficient and professional staff at East Springfield Veterinary Hospital. Being practitioners of progressive medicine, we use state-of-the-art medical treatments and equipment for all pet patients. The pets seem to like them, too!

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Amy Zander, Hospital Administrator

Amy has been managing East Springfield Veterinary Hospital since 1999. Although her career did not start in the veterinary community, she grew up in this wonderful, giving environment. Her father was Dr. Richard Hersman and she was joined by her brother, Dr. Andrew Hersman, in 2005.

She graduated from Lafayette College with a BA in International Affairs. She went on to pursue her graduate degree at Central Connecticut State University, where she earned her Masters of Science in Organizational Communication. Although she loves the animals that she meets every day, she focuses on the people that bring their beloved pets to East Springfield Animal Hospital!

Amber headshot, vet tech western MA, western MA animal hospital, springfield MA animal hospital

Amber Gray, CVT

Amber brings so much love and patience to our team! She is always making the staff and clients smile and has the ability to work with pet’s of all temperaments. Amber appreciates the strong sense of teamwork and reliability of the East Springfield Veterinary Hospital team. 

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Ashley Phoenix, CVT

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Bethany Decoteau, CVT

Bethany is a fabulous addition to our team! She comes to us from a Connecticut veterinary hospital with a multitude of talent. She is a Licensed Veterinary Technician and an expert in client education. We don’t know how we got so lucky. But, we are not going to question it either. Come in and meet Bethany. You’ll be glad you did!

Cam Lucier headshot, veterinary hospital, western MA veterinarian, veterinarian springfield MA

Cam Lucier

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Cait Siciliano, CVT

Meet Cait! Cait is the Practice Manager at the Wilbraham Animal Hospital and has been an integral part of the East Springfield/Wilbraham team since 2017. She works very hard to keep the hospitals running smoothly and efficiently. She absolutely loves our patients and their parents, ensuring everyone goes home healthy and happy. Cait is, also one of two technicians at our hospitals certified in veterinary cannabinoid counseling. She is an expert in her field! Cait also adores working with her amazing team of medical professionals; doctors, technicians, receptionists. She understands and values every person in our hospitals.
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Emma Hartley Cote
06/19/93 – 04/14/19
Certified Veterinary Technician

A life so young
Has now been freed.
Courageous yet kind
Patient and compassionate
A “thousand watt” smile
Composed
Wise beyond her years
Sweet, comforting, cheerful
Intelligent; eager to learn
A little sass!
Illuminating, radiant
Emma, We love you!

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Johannah McCarthy

Johannah has been instrumental in our company for so many years. Johannah has earned the role as our Practice Manager at ESVH! She is supportive of our clients and her teammates. She is a huge part of these hospitals! We wouldn’t be where we are today without her! In her free time, Johannah enjoys knitting and crocheting and is a movie/television fanatic. Her favorite part about working at ESVH is seeing how appreciative clients are when they leave the hospital. The team and clients appreciate all that you do, Johannah!
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Kim Turner

Kim is our front office guru. She has been with ESVH since 2001. She is very involved with animals on many different levels. You may have seen her at the dog shows at the Eastern States Exposition, or you may have her groom your pretty pooch. She is a wealth of knowledge, just call us and find out! She would love to hear from you and help you if she can.

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Kristen Hubert, CVT

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Lauren Trzpit

Lauren graduated from UMASS Amherst in 2013 with a Bachelor of Fine Arts in Architecture and Design–what an accomplishment! She then graduated from the HCC Vet Tech program in 2019 and also became a CVT. Lauren loves being part of a team that helps animals and enjoys getting to know the clients and pets more personally. She is crazy about cats and in her free time, you’ll find Lauren hiking, knitting, and snuggling with her own two cats.

Nami headshot, vet tech western MA, western MA animal hospital, springfield MA animal hospital

Nami Forest, CVT

Nami, Certified Veterinary Technician. Certifiably Fantastic! Smart, kind, sweet, sensitive are just a few of the words that come to mind when you meet her. Just like her colleagues, Nami truly loves her chosen profession. We all have a passion for animals- that’s why we are here. Nami, ALSO, has a passion for knowledge and science. Put those two together and you have a winning combination. She is an important team player in your pet’s health and well-being!

East Springfield Veterinary Hospital logo

Navy Leang

Navy completed the Veterinary Technician program at Holyoke Community College in 2013 and is wonderfully compassionate and caring. It’s evident she has chosen the right career path. You can feel confident that your four-legged family member is in good hands with Navy. She is conscientious and strives only for the best. We are so lucky she joined our team in 2014!

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Sarah Leblanc

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Steph Serrano

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Thalia Lazu

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Krystal White